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PMO services at Integration project in Albania for OTP Bank



2021.02 – 2023.02

OTP Bank



A combined integration methodology by OTP Bank and MINDSPIRE Consulting was used, including templates and standards for project preparation, scope definition, task lists, high level and resource planning, gap analysis, reporting, and communication.
Our experts also supported the future bank’s systems selections, and implemented the data migration in the very same project.

PMO services at Integration project – Scope and targets

The project was set up as a result of the acquisition of Alpha Bank Albania by OTP Bank Albania to merge the two entities to establish joint operations as soon as possible.

The PMO services at Integration project envisioned to achieve full legal, business and IT integration, with early Legal Merge.

The target CBS became the purchased Bank’s core banking system. Relocation of data centers from Athens to Tirana, and also business integration, technical migration were in scope.

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Our main contribution to the project

Providing a standardized framework to deliver the PMO services at integration project.

Actively supporting the Project Director, the executive stakeholders and the project members in administration, information sharing, and communication.

Supporting and guiding the project planning activities, coordinating and monitoring the execution, implementing change and risk management procedures.

Keeping focus on critical tasks in each project phase.

MINDSPIRE provided Post Merge Support for three months.

Project organization and roles

MINDSPIRE experts worked together with OTP’s Hungarian and Albanian teams.

Our colleagues provided Project Management Office (PMO) services to support proper coordination and administration during the complete integration project lifecycle.

PMO provided support for project management activities (e.g., methodology, governance, planning and monitoring, risk management, etc.) ensuring effective management and transparency for the project.

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Our main involvement areas

  • Project methodology
  • Project reporting and monitoring
  • Project governance
  • Planning and follow-up of milestones and resources
  • Change management
  • Post-merge support

MINDSPIRE profiles involved

  • PMO lead
  • Deputy PMO lead
  • PMO Working Group Responsible
  • PMO administrator
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